Installation, Commissioning & Service Support

Commercial Equipment Support

From delivery to handover — with service support beyond the sale

Kitchen Trade can assist with coordinating installation, commissioning, warranty assessment and after-sales service support through suitably qualified and approved service partners for commercial catering equipment.

Buy nationally. Supported locally.

Support that goes beyond product supply

Commercial equipment often needs more than delivery. Correct installation, proper commissioning and access to competent service support can help protect equipment performance, warranty conditions and day-to-day kitchen continuity. Kitchen Trade helps coordinate the next step and route your request to an appropriate service provider.

Regional service network

Kitchen Trade works with manufacturer-approved and suitably qualified service networks across multiple equipment brands. Depending on the brand, product and location, we can help connect you with an appropriate technician for installation, commissioning, warranty assessment or repair support. Current authorisation, equipment coverage, availability and charges are confirmed for each request before attendance is arranged.

01

Installation Coordination

We can assist in identifying a suitable service provider for equipment installation and connection requirements, subject to the product, site and specialist scope involved.

02

Commissioning

Where commissioning is required, we can help coordinate start-up checks, operating verification and handover through an appropriate approved or qualified party.

03

Warranty & Service Support

Need technical assistance after purchase? We can help route service and warranty-assessment requests to the relevant manufacturer, supplier or authorised service partner.

04

Repair Support

For faults, breakdowns or service requirements, we can help identify the appropriate regional service route and provide the equipment information needed to get the process started.

How it works

1. Submit your requestTell us what equipment you have, where it is located and what support is required.

2. We review the equipmentWe check the brand, model, supply route and service requirements before recommending a next step.

3. Suitable provider identifiedWhere available, we coordinate with an approved or appropriately qualified regional service provider.

4. Scope is confirmedAttendance, timing, labour, travel, parts and any specialist work are confirmed before service proceeds.

Important service scope

Kitchen Trade assists with coordination and support; installation, commissioning, repair and specialist site work may be performed by independent third-party providers.

Installation, commissioning and service charges are separate from product pricing unless expressly included in your quotation.
Approved-agent status and equipment coverage are brand- and product-specific and must be confirmed before attendance.
Gas, electrical, plumbing, extraction, refrigeration piping, custom fabrication and other regulated or specialist work may require separately qualified contractors and certification.
Warranty assessment remains subject to the relevant manufacturer or supplier warranty terms, proof of purchase, serial number and service findings.

Request Installation or Service Support

Send us the equipment and site details below. We will review the request and advise on the most appropriate next step.

First name *

Surname *

Business / organisation *

Mobile / telephone *

Email address *

Kitchen Trade order / quote number

Province *

City / town *

Support required *

Equipment brand / model / SKU *

Tell us what support you need *

Submitting this form does not confirm an appointment, service coverage or pricing. Kitchen Trade will review the request first and confirm the appropriate service route, provider availability and any applicable charges.

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