KITCHEN TRADE™ • AFTER-SALES SUPPORT

Your equipment. Our support.

Register your warranty or tell us what’s wrong. One place to help us get the right information to the right team.

Warranty information & terms →

Register your warranty / Warranty support

Fields marked * are required. You can request support even if you have not registered before.

01How can we help?

Choose the option that best fits your request.

02Your details

Tell us who to contact and where the equipment is located.

03Purchase & product

Use the invoice and product label where possible. Submit one product at a time.

Usually on the product rating plate. If there is no serial number, or it cannot be read, explain below so we can help.

04Installation details

Complete this section for equipment that needs installation or commissioning.

05Tell us about the issue

For warranty or support requests, describe what happened. Registration only? Skip this section.

06Documents & next steps

Keep your invoice and supporting evidence ready.

Supporting files are sent separately

After submitting, email your invoice or proof of purchase, a readable serial label photo, and relevant photos or video of the issue. Include your order reference and use the same email address. Installation certificates may be needed for installed equipment. Please do not send payment card details or identity documents.

Email documents to Kitchen Trade

Privacy policy · Warranty information & terms

Registration does not extend a warranty or guarantee claim approval. Coverage is assessed against the applicable product terms and any rights that apply by law.